Overview
We believe in maintaining transparency in all financial matters. This refund policy clearly outlines the terms and conditions under which refunds may be considered for services offered by HSA EduWorld.
General Refund Terms
Fees paid for education consultancy and other related services are generally non-refundable. These fees cover professional guidance, administrative support, and resources dedicated to your application and counseling process.
Case-Specific Review
Every student’s situation is unique. In exceptional cases, refund requests may be reviewed on a case-by-case basis, at the sole discretion of HSA EduWorld’s management, after evaluating the nature of the request and services already delivered.
Eligibility for Refund Consideration
A refund may be considered only under the given conditions:
- If HSA EduWorld is not able to deliver the services explicitly agreed upon.
Please note that outcomes related to the university decisions, visa approvals, or actions taken by third-party authorities do not qualify for a refund.
Process for Refund Request
To apply for a refund, please follow the steps below:
- First and foremost, submit a written refund request via email clearly explaining the reason for the request.
- Attach supporting documents, if any, to help us review your case.
- Allow up to 14 business days for evaluation and a formal response.
Communication Guidelines
All refund-related communication should be directed to our support team using the contact details given on our website. Kindly include your full name, application reference (if any), and contact information to ensure timely processing.
Policy Updates
HSA EduWorld reserves the right to amend or update this Refund Policy at any time. Any changes will be published on our website and will apply to payments made after the revision date.
